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After 37 Years, Exchange Pulls the Plug on Legacy Warehouse Management System

By Robert Philpot / January 17, 2024 /

It looked like something out of a science-fiction or spy movie as Bobby Rushing did his work in the data center at Exchanges headquarters. But this was nonfiction, and Rushing, the Exchange’s IT Infrastructure System Administrator, was closing a chapter of Exchange history. Rushing was decommissioning the Legacy Warehouse Management System (WMS), which had served…

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OPERATION: Call Out—Pacific Region

By Jason Rosenberg / January 16, 2024 /

Sin, Hye-won; Pak, Sang-chun; and Miae Cho represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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OPERATION: Call Out—Europe/SWA Region

By Jason Rosenberg / January 16, 2024 /

The hard work and dedication to our service members provided by Francesco Zordan, Naresh Sethi and Courtney Cornell are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

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OPERATION: Call Out—Eastern Region

By Jason Rosenberg / January 16, 2024 /

Eastern Region proudly recognizes Shawn Jones, Juana Paulino and Kathleen Lieb for their contributions and support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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OPERATION: Call Out—Central Region

By Jason Rosenberg / January 16, 2024 /

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Nelson Colon, Myong Alton and Oscar Villafuerte Flores.

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OPERATION: Call Out—Western Region

By Jason Rosenberg / January 16, 2024 /

Western Region recognizes David Ferreira, the Lewis-McChord Panda Express team and Mercedes Lombrano-Reyes for their outstanding hard work and unwavering dedication to our customers. 

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128 Years of Family Serving Family: Tammar Tracey, General Manager, Fort Johnson

By Keiana Holleman / January 16, 2024 /

The Army Veteran and former military spouse is the daughter of a 27-year Air Force Veteran and a 47-year Exchange veteran.

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ICYMI: The Week That Was in the Exchange Post

By Robert Philpot / January 12, 2024 /

In case you missed it, here’s a look at this week’s coverage.

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#FlashbackFriday: 1980—A 7.0 Earthquake Strikes the Azores, and the Exchange Responds

By Robert Philpot / January 12, 2024 /

The quake, the strongest in 20 years, affected four islands: Terceira, Sao Jorge, Graciosa and Pico. The United States has an air base at Lajes, which is on Terceira. And where there’s an air base, there’s an Exchange–where associates provided support even as they dealt with damage at their own homes.

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Chief Osby Shares What Martin Luther King Jr. Meant to Him As Well as Others

By Robert Philpot / January 12, 2024 /

The Exchange Senior Enlisted Advisor talks about the civil-rights leader’s life–and how it influenced his own life.

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