WK 23 2018

Chief Reyes meets Central Checkout's Marquette Nixon at Fort Gordon. He presented her with one of his coins for her exemplary customer experience skills.

Empathy: Putting Yourself in Your Customers’ Shoes

By CMSgt Luis Reyes / July 26, 2018 /

We should try our best to empathize with our customers.

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YOKOTA AB, Japan - From left, Col. Kenneth Moss, 374th Airlift Wing commander; Col. John Winkler, 374th Mission Support Group commander; Shinobu Matsui, Exchange general manager; Latoya Harris, main store manager; and Col. Scott Maskery, Exchange Pacific Region commander, cut the ribbon June 1 on the renovated Yokota Exchange.

Yokota Exchange’s $4.7 Million Facelift Brings One-Stop Shopping to Customers

By Robert Philpot / June 7, 2018 /

The Exchange at Yokota AB becomes a one-stop shopping destination.

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New MFE Fulfills Basic Needs For Troops at the Tip of the Spear

By Robert Philpot / June 7, 2018 /

Associate Ashlei Wyant likes seeing everybody happy at this remote MFE in Poland.

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Main Store Manager Paula Bradford, front, and visual merchandisers at Fort Bliss created a display honoring Warfighters lost in action.

Fort Bliss Exchange Creates Special Honor for Fallen Heroes

By Robert Philpot / June 7, 2018 /

See how this Fort Bliss team created a special display to honor the fallen.

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