OPERATION: Call Out—Pacific Region

Yi, Se-Hun; Jason Salvage; and Chieko Obata represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

Yi, Se-Hun
Outdoor Living Supervisor
Camp Humphreys Exchange

With more than 13 years of service to the Exchange, Mr. Yi is an expert in his area of responsibility. As department supervisor, he took the lead and showed tremendous ownership over seasonal products. By creating an exciting, comfortable shopping experience and keeping our Christmas products well-stocked, Mr. Yi and his team were able to achieve 64% reduction in markdowns over last year, and $473,000 in sales with $82,000 or 19% gross profit—a 151% increase over last year!  Thanks to Mr. Yi’s attention and dedication to providing the best possible shopping experience, our customers feel valued. We are so proud to have Mr. Yi as a member of our team.

Jason Salvage
Sales & Merchandise Manager
Kadena Air Base

Jason exemplifies and embodies our core values, Family Serving Family and the Courage to use Good Judgment. His continued willingness to go above and beyond to assist our valued customers shows his level of dedication, care,and concern. Jason leads by example to provide exceptional customer-service experiences and regularly receives positive customer comments such as this:  “I came into the store looking for a specific Okinawa hat. I didn’t see the color my son wanted. I spotted Jason and asked him if there were any tan ones in the back. He checked his handheld and saw there were two available. We walked around the store to see if one had been put on display somewhere else. When we didn’t find one, he gave me his card and asked that I email him so he could email me back when the vendor came back in with more of those hats. I did, and he did!  Jason emailed me and told me he was holding one of the hats for me on his desk.  I went into the store the next day to pick up the hat. THANK YOU SO MUCH, Jason!”

Chieko Obata
Anthony’s Pizza Counter Attendant
Camp Zama

Chieko Obata consistently goes above and beyond, providing excellent service to every customer. We recently received the following customer comment: “I wanted to express my extreme appreciation for the supervisor at Anthony’s Pizza. She made 10 pizzas for me on short notice for the children and staff at the orphanage. I was very lucky the supervisor was on duty when I showed up.  I really can’t thank her and her staff enough!” Thank you, Chieko, we are proud to have you as part of our team!