MSM/GM Awards
The latest awards from the MSM/GM Conference celebrated store teams that generated the highest Exchange Protection Plan sales in 2022.
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Top-performing vendors were recognized for their contributions to the best customers in the world Wednesday at the Exchange’s Main Store Manager/General Manager Conference.
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“These stellar teammates have been my mentors,” Shull said. “Over the last 10 years, each has played a significant role in teaching me what it truly means to serve those who serve.”
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Even during a normal year, the Fort McCoy Exchange has to be flexible. Fort McCoy is a Total Force Training Center, which means it hosts more than 150,000 outside military personnel for training every year. During the COVID-19 pandemic, the store had to be more resilient than usual to serve troops in training, who come…
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“The Director/CEO Cup celebrates the hard work and dedication of our teams on the front lines of customer service.”
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Western Region SVP Ken Brewington is retiring after 39 years with the Exchange. Director/CEO Tom Shull welcomed Ken and his family onstage at the 201 7 MSM/GM Conference for a special presentation. Watch the presentation and Ken’s inspirational speech.
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The 2016 MSM/GM came to a bittersweet end on Thursday, April 28. Director/CEO Tom Shull honored President/COO Mike Howard as Mike finished out his last MSM/GM conference with the Exchange.
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