Family Serving Family
Nov. 13 is Silverhorn’s 14th anniversary working for the Exchange. But it was part of her life for a long time before that.
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“I consider it a privilege to ‘talk up’ the Exchange—who we are, what we do, whom we serve and the fact that we go wherever the troops and their families go. It gives the Exchange an entirely different meaning!”
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The Express manager’s parents both served in the Air Force, but he knew active-duty military life wasn’t for him. “So I wanted the next best thing. I knew what the Exchange did and wanted to be a part of that.”
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“I wanted to gain more professional experience, but I also saw the positive force the Exchange was for my mother, and I wanted to join the Exchange family,” says Sanborn, whose mother, a 27-year Exchange associate, recently retired.
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“I wanted to pursue a career in the retail field and the Exchange allowed me to serve the military community and pursue my passion in retail.”
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“I work at the customer service desk, and I love what I do. I get to ask our customers how they are doing and if I can help them, I have done my job.”
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“I work for the Exchange because I feel proud to serve our troops and their families. ‘Family serving family’ embodies a culture of support, camaraderie and shared values.”
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He’s currently the Panzer main store manager at USAG Stuttgart, but Robin Boylan has deployed to Afghanistan and Kuwait, and worked at stores on three continents.
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The 17-year Exchange associate talks about why he loves truck driving, his favorite run, his experience bringing a mobile field Exchange into New York City when it was the epicenter of COVID, and more.
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“Learning about the sacrifices a military family makes had a significant impact on me and my career,” says main store manager of the KMCC Exchange at Ramstein Air Base.
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